TERMS
Terms of service
Last updated September 4, 2026
Website and enquiries
The website describes Apex Voice. Submitting an enquiry requests a response from Apex; it does not create a service agreement or guarantee availability. Service scope and access are agreed during onboarding.
Client portal
Portal access is invitation-only, organization-specific, and may be revoked when access is no longer authorized. Users must not share sign-in links, attempt to access another organization, or misuse call information.
Operational limits
Voice automation can misunderstand callers and is not a replacement for emergency services, licensed professional judgment, or required human oversight. Live actions and escalation rules are limited to the written service configuration.
Verified outcomes
Dashboard records describe system events available to Apex Voice. They do not prove that an external party completed work unless the portal explicitly shows a reconciled confirmation.
Service terms
Pricing, usage, retention, support, and cancellation terms for paying clients are governed by the applicable written order or service agreement. Questions may be sent to hello@tryapexstudio.com.